[Ghanacrimes.com] — Upstream, an anti-fraud firm, has found a malicious code on Tecno handsets that were sold on the Ghanaian, Egyptian, Cameroonian, Ethiopian and South African market. According to owners of the Tecno brand, Transsion, the malicious code were installed during the supply chain without its knowledge. Tecno is a phone popular on the African market due to its low cost in relation to its specifications like camera, memory etc.
The “xHelper” malware arrives pre-installed on the phone submits fraudulent requests on behalf of users, doing so invisibly and without the user’s knowledge. The code consumes pre-paid airtime of customers.
The Tecno W2 is the phone currently being bugged by this malware. Users of this phone are advised to download the over-the-air fix through their phone for installation or contact Tecno’s after-sales service support for assistance in any questions.
Tecno in response has stated that the malware is an old issue which was fixed in March 2018.